Case studies and Customer Comments
The New Media Software team
is pleased to present customer case studies and comments:
Business Leads Company - An Adaptive Predictive Dialler Solution
Business Leads Company is a
UK based organisation, which provides telemarketing solutions
to a wide range of industries. Since it was launched in 2004,
Business Leads Company has expanded rapidly. Originally, the
company's objective was to generate appointments for national
financial advisors and mortgage companies. However, since
then Business Leads Company has started appointment setting
for other industries, such as accounting, IT, business finance,
education and much more. Click
here to read or download the case study in PDF format.
Computeach - An Adaptive
Predictive Dialler Solution
Computeach are the longest-established
IT training company in the UK, with more than 40 years of
experience in the industry. They provide innovative learning
solutions to a wide client base which includes both individuals
and companies - and consider themselves to be 'an inspiration
to people who want to change career or improve their job prospects'.
Click
here to read or download the case study in PDF format.
The Savoy Group - An Adaptive Messaging Solution
For more than a century, The
Savoy Group of Hotels has played host to eminent men and women
from all walks of life and provided the settings for many
glittering social occasions. The Savoy Group's heritage signifies
the best of British style and tradition coupled with imaginative
innovation. Click
here to read or download the case study in PDF format.
Child Protection UK
Ltd - An Adaptive Progressive Dialler Solution
Child Protection UK Limited
uses an Adaptive Progressive Dialler to significantly increase
sales. Child Protection UK Ltd is dedicated to educating young
people about the effects of drugs and alcohol abuse. They
supply a range of informative books to schools across the
UK. Click
here to read or download the case study in PDF format.
Warranty Direct - An Adaptive Progressive and Predictive Dialling Solution
Established in 1997, Warranty
Direct was the first UK direct personal warranty company and
remains the only one to this day. Its mission is to offer
independent warranties that are actually worth the paper they
are written on and also to make the buying process quicker
and simpler for the consumer. Today Warranty Direct do not
just sell the warranty, they also handle the claim, eliminating
the middleman and passing the savings directly on to customers.
Click
here to read or download the case study in PDF format.
Infinite Mortgages
- An Adaptive Progressive Dialling Solution
Infinite Mortgages is a broker,
based on the South Coast. Managing Director, Marc Fortune
takes up the story: "In common with many brokers we both
buy and self generate leads, and then pass them to a sales
person. This seems satisfactory but we could never be sure
when, or if, a lead had been called. We were also unable to
identify how much of the money we spent on leads actually
generated sales!" Click
here to read or download the case study in PDF format.
Beyond Ltd - An Adaptive Progressive Dialling Solution
Nestling in a sublime rural
location just on the edge of Epping Forest, Beyond Ltd works
tirelessly to acquire new business for companies that supply
to small and medium sized businesses. Beyond Ltd was set up
in June 2003 by Steve Mackervoy. Tara O'Reilly is the Sales
Director and the company now employs fifteen staff. Beyond
Ltd does all its business over the telephone. On an average
day, the company makes one thousand telephone calls. Click
here to read or download the case study in PDf format.
Marie Curie Cancer
Care - An Adaptive Contact Centre Solution
"Without doubt the Adaptive
applications in tandem with our existing telephone system
have enabled Marie Curie Cancer Care to manage more contracts
via the health trusts and thus allowed more patients to benefit
from the specialised care provided by our nurses." John
Davy, Call Centre Manager.
The Debt Specialists
- An Adaptive Predictive Dialler Solution
"Your software has been
great. I've name-dropped NMS Adaptive products in passing
to a couple of other companies, because I believe it offers
so much more value than the expensive hardware solutions."
Liam James.
TJ Meagher Plc - An
Adaptive Predictive Dialler Solution
"All is going swimmingly with the Adaptive dialler, the software is doing exactly what is says on the tin." Piers Meagher.
Northgate Medical Centre - An Adaptive CTI Solution
"The system is not only
efficient and streamlined but we also get up to 90% of the
calls to the right desk with the correct patient record on-screen
as the calls are answered." Maureen Sharp Practice
Manager.
DJM Solutions Ltd
"I was really comfortable with
the level of product knowledge and competency from NMS staff.
Pre- sales presentations make closing the sale simple, with
straight-forward and efficient after- sales service." Dan
Mundy, Managing Director.
Bluestart Telephone
Consulting Inc
"I liked the software so much;
I recommended it to my own brother." Jeff Baum, Proprietor.
Comms Consult plc
"Selling NMS Adaptive products
has not only increased my sales, but also made me a better
salesperson. As I understand the customers' business in more
depth, it allows me more chance to win the business. My clients
now want me to call them, as they now know I am there to make
them more money, not just to make a sale." Matt Tompkin,
Operations Director.
Imagine Technologies
Inc
"In today's technology world,
many manufactures provide excellent products, but it is organizations
like NMS Adaptive that help make these products work well
together." Jerry Tracey, Sales Director.
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