Case studies and Customer Comments

The New Media Software team is pleased to present customer case studies and comments:

Business Leads Company - An Adaptive Predictive Dialler Solution

Business Leads Company is a UK based organisation, which provides telemarketing solutions to a wide range of industries. Since it was launched in 2004, Business Leads Company has expanded rapidly. Originally, the company's objective was to generate appointments for national financial advisors and mortgage companies. However, since then Business Leads Company has started appointment setting for other industries, such as accounting, IT, business finance, education and much more. Click here to read or download the case study in PDF format.

Computeach - An Adaptive Predictive Dialler Solution

Computeach are the longest-established IT training company in the UK, with more than 40 years of experience in the industry. They provide innovative learning solutions to a wide client base which includes both individuals and companies - and consider themselves to be 'an inspiration to people who want to change career or improve their job prospects'. Click here to read or download the case study in PDF format.

The Savoy Group - An Adaptive Messaging Solution

For more than a century, The Savoy Group of Hotels has played host to eminent men and women from all walks of life and provided the settings for many glittering social occasions. The Savoy Group's heritage signifies the best of British style and tradition coupled with imaginative innovation. Click here to read or download the case study in PDF format.

Child Protection UK Ltd - An Adaptive Progressive Dialler Solution

Child Protection UK Limited uses an Adaptive Progressive Dialler to significantly increase sales. Child Protection UK Ltd is dedicated to educating young people about the effects of drugs and alcohol abuse. They supply a range of informative books to schools across the UK. Click here to read or download the case study in PDF format.

Warranty Direct - An Adaptive Progressive and Predictive Dialling Solution

Established in 1997, Warranty Direct was the first UK direct personal warranty company and remains the only one to this day. Its mission is to offer independent warranties that are actually worth the paper they are written on and also to make the buying process quicker and simpler for the consumer. Today Warranty Direct do not just sell the warranty, they also handle the claim, eliminating the middleman and passing the savings directly on to customers. Click here to read or download the case study in PDF format.

Infinite Mortgages - An Adaptive Progressive Dialling Solution

Infinite Mortgages is a broker, based on the South Coast. Managing Director, Marc Fortune takes up the story: "In common with many brokers we both buy and self generate leads, and then pass them to a sales person. This seems satisfactory but we could never be sure when, or if, a lead had been called. We were also unable to identify how much of the money we spent on leads actually generated sales!" Click here to read or download the case study in PDF format.

Beyond Ltd - An Adaptive Progressive Dialling Solution

Nestling in a sublime rural location just on the edge of Epping Forest, Beyond Ltd works tirelessly to acquire new business for companies that supply to small and medium sized businesses. Beyond Ltd was set up in June 2003 by Steve Mackervoy. Tara O'Reilly is the Sales Director and the company now employs fifteen staff. Beyond Ltd does all its business over the telephone. On an average day, the company makes one thousand telephone calls. Click here to read or download the case study in PDf format.

Marie Curie Cancer Care - An Adaptive Contact Centre Solution

"Without doubt the Adaptive applications in tandem with our existing telephone system have enabled Marie Curie Cancer Care to manage more contracts via the health trusts and thus allowed more patients to benefit from the specialised care provided by our nurses." John Davy, Call Centre Manager.

The Debt Specialists - An Adaptive Predictive Dialler Solution

"Your software has been great. I've name-dropped NMS Adaptive products in passing to a couple of other companies, because I believe it offers so much more value than the expensive hardware solutions." Liam James.

TJ Meagher Plc - An Adaptive Predictive Dialler Solution

"All is going swimmingly with the Adaptive dialler, the software is doing exactly what is says on the tin." Piers Meagher.

Northgate Medical Centre - An Adaptive CTI Solution

"The system is not only efficient and streamlined but we also get up to 90% of the calls to the right desk with the correct patient record on-screen as the calls are answered." Maureen Sharp Practice Manager.

DJM Solutions Ltd

"I was really comfortable with the level of product knowledge and competency from NMS staff. Pre- sales presentations make closing the sale simple, with straight-forward and efficient after- sales service." Dan Mundy, Managing Director.

Bluestart Telephone Consulting Inc

"I liked the software so much; I recommended it to my own brother." Jeff Baum, Proprietor.

Comms Consult plc

"Selling NMS Adaptive products has not only increased my sales, but also made me a better salesperson. As I understand the customers' business in more depth, it allows me more chance to win the business. My clients now want me to call them, as they now know I am there to make them more money, not just to make a sale." Matt Tompkin, Operations Director.

Imagine Technologies Inc

"In today's technology world, many manufactures provide excellent products, but it is organizations like NMS Adaptive that help make these products work well together." Jerry Tracey, Sales Director.