Adaptive Training Modules

 

This training has been designed to teach you how to use the Adaptive products. To use the training, you will require a broadband or fast connection to the Internet, Flash 8 player,
a monitor resolution of 1024 x 768 pixels and a sound card with speakers or headphones.

Depending on your security setings, you may get a security message when you run the training modules. You will need to allow "blocked content" to be run in order to play the training.

Note: Some features shown may not be available in the version of software that you are currently using.

Introduction to the Adaptive Desktop
User Login
Message and Call Control buttons
Changing your Status
Call-Backs
The Message Database
Adaptive Desktop - CTI
Making phone calls
Recieving phone calls
Busy Lamp Field
Call lists
Adaptive Desktop - SMS
Send a New SMS
Bulk Send an SMS
Receive an SMS
Adaptive Desktop - Progressive Dialer
Progressive calls
Adaptive Desktop - Predictive Dialer
Predictive calls
Adaptive Desktop - Email
Send a New Email
Bulk Send an Email
Receive an Email
Adaptive Desktop - Web Assist
Web Callbacks
Web Assist WebChats