Computer Telephony Integration


Communication is at the heart of education. Without it nothing gets learned. Adaptive solutions have helped educational establishments communicate more effectively in a number of ways:

  • SMS txt messages can be used to remind learners of events, cancellations and even to hand in coursework!
  • Absence reporting can be improved using email and SMS txt messaging. Messages can be automatically routed and queued and in some cases data can be transferred to databases so that records are automatically updated.
  • Call recording solutions protect teachers, learners and where applicable, parents. Accurate conversation records help settle disputes and can be used for coaching.
  • Web chat can be an effective way of delivering remote learning.

Next Steps