Adaptive Training

Manager Training

The following documents are designed to provide a step-by-step guide of the basic tasks a manager undertakes when setting up each of the Adaptive products. Each document is available for download in either a PDF or DOC format.

  • How to manage the Adaptive Call Recorder - PDF | DOC
  • How to manage the Adaptive Predictive Dialler - PDF | DOC
  • How to manage the Adaptive Progressive Dialler - PDF | DOC
  • How to manage Office Applications - PDF | DOC

User Training

The following multi-media training modules are designed to provide a step-by-step guide of how to use each of the Adaptive products.

To use the training, you will require a broadband or fast connection to the internet, Flash Player 8 or higher, a monitor resolution of 1024x768 pixels and a sound card with speakers or headphones.

Depending on your security settings, you may get a security message when you run the training modules. You will need to allow "blocked content" to be run in order to play the training.

Note: Some features shown may not be available in the version of software that you are currently using.