Adaptive Diallers drive productivity, cut costs and boost salesSales is a contact game. Double your talk time with Progressive Dialling; more than triple it with Predictive Dialling. More calls make more sales.
Want the facts? Look at your phone bill.
It will tell you exactly how much time your staff spend on the phone. Is it enough?
Adaptive CTI provides Computer-Telephony Integration that can screen-pop virtually any CRM database and website. It delivers on-screen call control including dialling, and provides inbound, outbound and missed call lists.
Adaptive Desktop enables you to txt from your PC. Send txts to individuals or a mailing list. It supports scheduling, templates, multi-lingual spelling, tracking and reporting.
The Adaptive Hybrid Call Recorder records all calls on all types of phone lines (including SIP). Store and search for call recordings on a central PC and export and email your recordings. Back-up and archive your call recordings using any standard computer media.
The Adaptive Progressive Dialler manages business-to-business outbound phone calls. It supports multiple campaigns, scripting, screen-popping and provides comprehensive management reporting.
The Adaptive Predictive Dialler manages calls to consumers. It is fully legally compliant, supports multiple campaigns, scripting, screen-popping and includes comprehensive management reporting.
Adaptive Messaging routes, queues and blends email, txt and (with CTI) phone calls. It supports multiple queues, message templates, multi-lingual spelling and automatic, context sensitive reply.
Adaptive Web Assist adds Web Chat and Call-Back to your website. It supports multi-lingual spelling, reply templates, page pushing and call-back scheduling.
Adaptive CTI and Adaptive Desktop SMS products increase the customer service and productivity of anyone who works in an office. Just like your mobile phone you can see who is calling, send & receive text messages - all from your desktop PC.
Adaptive Hybrid Call Recorder protects your organisation, your customers and your staff by recording all phone calls on all types of phone lines (including SIP). It has legal standard encryption and meets credit card (PCI DSS) standards.
Adaptive Progressive and Predictive Diallers can triple the number of calls that your outbound agents make every day. As you would expect from the No. 1 dialler supplier,they are legally compliant, secure and are very simple to use.
Adaptive Messaging, Web Assist and IQ deliver all the tools you need to attract and service online customers. Know who is looking at your website, engage visitors with chat and manage our inbound and outbound email to exceed your customers’ expectations.
Award-Winning Solutions Help Our Customers Win More Business