• Desktop

    Adaptive CTI and Adaptive Desktop SMS products increase the customer service and productivity of anyone who works in an office. Just like your mobile phone you can see who is calling, send & receive text messages - all from your desktop PC.

  • Recording

    Adaptive Hybrid Call Recorder protects your organisation, your customers and your staff by recording all phone calls on all types of phone lines (including SIP). It has legal standard encryption and meets credit card (PCI DSS) standards.

  • Dialling

    Adaptive Progressive and Predictive Diallers can triple the number of calls that your outbound agents make every day. As you would expect from the No. 1 dialler supplier,they are legally compliant, secure and are very simple to use.

  • Online

    Adaptive Messaging, Web Assist and IQ deliver all the tools you need to attract and service online customers. Know who is looking at your website, engage visitors with chat and manage our inbound and outbound email to exceed your customers’ expectations.

Household names have invested in Adaptive...

... and so have many thousands you have never heard of

Award-Winning Solutions Help Our Customers Win More Business

  • Finalist of the South Coast Business Awards 2014
  • Winner of BESMA award
  • CommsBusiness Awards

Adaptive Lately

Technology Supports a More Profitable Sales Process

People use more and varied technology to communicate in their everyday lives. This change creates opportunities...

Obvious Ways to Increase Profits

Boosting sales, managing cash flow and cutting costs are fundamental management issues, faced by every...

Business Partner Proposition

We have produced a guide specifically for our business partners that explains the support we offer and how to access it.

Adaptive Spotlight

New web based reporting suite now ships with all Adaptive products

Reporting is included with ALL Adaptive apps:CTI - SMS - Call Recorder - Dialler & Messaging users g...

How Useful is B2B Telemarketing?

Whilst some business analysts still say telemarketing is dying, according to research 39% of the bes...

Delivering Sales & Marketing Training to Students

Just like we said in our newsletter, we are firm believers in training.We believe in investing in th...

Adaptive Social

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